Manage exceptions, reassign jobs, and resolve delivery issues in real time using Control
Manage and monitor your delivery operations in real-time
Modify order details (like address, instructions, and more) even after dispatch, with changes reflected to drivers or providers
Cancel active delivery orders when needed, with rules to handle provider cancellation fees or driver notifications
Manually reassign a delivery job to a different driver or provider on the fly, like when a your initial courier becomes unavailable
Add internal notes or special instructions to delivery jobs that can be seen by dispatchers, and even drivers if needed
Leave fraud detections, proof of delivery validations, refunds, and more to our AI agents
Catch issues, trigger the right follow-up, and keep customers out of the support queue.
Provide insights into team performance, engagement, and satisfaction.
Close the loop faster. Track delivery-related costs and payouts in one place so your finance team isn’t chasing down answers.
Set up automated workflows to process refunds fast. Flag problem deliveries, trigger next steps, and issue resolutions without pulling in your support team.
Out of all vendors in our tech stack, Nash is our favorite to use — we can see everything.
I think you just made my life 10,000x simpler…..
We've been able to significantly scale our operations thanks to Nash, allowing our dispatchers to oversee multiple regions simultaneously.
