Latest Updates

🤖 AI: AI agent available for calls regarding delivery status and refunds

🚙 Nash TMS: Requires drivers to confirm pickup before releasing drop-off location

👩‍👧 Hierarchy: Organization filter available in Analytics

✍ Dispatch Planning: Duplicate dispatch and optimization strategies

✍ Dispatch Planning: Automation rules updated to include "not in" operator

✍ Dispatch Planning: Added an inactive Automations Rule catalog for reactivation

🌎 Localization: Currency field optional in the order import flow

🛍️ Shopify: Enable specific products for local delivery on designated days of the week

🚛 Provider Portal: Develop custom contract eligibility in the provider portal

🎨 UI: Floating action bar added to Orders and Deliveries tabs

🎨 UI: Orders tab updated to display order counts for each delivery phase

🌐 API: Reassign_Tasks added to API endpoints

🌐 API: create-or-update-order-by-external-id added to API endpoints

✍ Dispatch Planning: Auto-reassignment based on time since creation

✍ Dispatch Planning: Automation operator includes day-of-the-week condition

✍ Dispatch Planning: Create optimizations based on Zones

⭐️ Experience: Customizable tracking link expiration timeline

🚛 Provider Portal: Refund AI agent available to automatically resolve incident reports

💨 Live Deliveries: Improved process for handling tobacco products

💨 Live Deliveries: Stop numbers included in batched routes

📦 Shipping: Shipping available for Shopify merchants

🚙 Nash TMS: Package weight viewable by drivers

💨 Live Deliveries: Cancellation reason available on the All Tasks tab

💻 Nash Platform: Performance improvements for search speed and filters

🚙 Nash TMS: Add a vehicle name when creating fleet vehicles

🚙 Nash TMS: Push notification sent to drivers when an order is canceled

🚛 Provider Portal: Merchants tab shows organizations with access to provider

🎨 UI: Pin favorite pages onto your sidebar for easy access

🚚 Provider Management: Reference ID support added for Grubhub

💨 Live Deliveries: Managing store locations is more efficient with pagination

💨 Live Deliveries: Barcode support has been integrated for GoPeople

🌎 Localization: When using multiple regions, country icons displayed in platform

✍ Dispatch Planning: The email field is now available in CSV uploads

✍ Dispatch Planning: ASAP orders auto-schedule for immediate pickup (Shopify)

✍ Dispatch Planning: Clear labels indicate the status of optimization processes

🚙 Nash TMS: The driver app now includes return task management

🚙 Nash TMS: A new form has been added to the Proof of Delivery process

🗞 Read More: On the Nash Help Center

💨 Live Deliveries: Add custom events to the timeline from the delivery details page

💨 Live Deliveries: Relay jobs now display a Delivery Returned status

💨 Live Deliveries: DoorDash barcode timestamps are now visible in the timeline

👩‍👧Hierarchy: Child organizations can now be billed to the parent organization

📢 Webhooks: A new webhook event has been added for parking bay information

📦 Shipping: ZPL labels can now be previewed in the POD section

💵 Finance: (Beta) Invoice reconciliation tool available for Uber deliveries

🚙 Nash TMS: Vehicle information is no longer required to add a driver

🚙 Nash TMS: Organization selector added to the Nash driver application

🗞 Read More: On the Nash Help Center

🎨 UI: Nash portal redesign features new UI, colors, and mode

👩‍👧Hierarchy: Create a new child org from a template

🚚 Provider Management: View Hours of Operations on Provider Contracts

💨 Live Deliveries: Updated barcode scan status in the timeline (Uber)

💨 Live Deliveries: Confirmation required prior to deleting a custom view

📊 Analytics: Analytics page includes tooltips with data definitions

📊 Analytics: Batched route table includes total miles traveled

🌐 API: externalOrderId support added to all Orders API endpoints

📢 Webhooks: Added new refund created and updated webhook events

📦 Shipping: Manually consolidate individual shipping orders into a manifest

📦 Shipping: Convert ZPL documents into PNG labels

🗞 Read More: On the Nash Help Center

🤖 AI: Geolocation service validation powered by AI

• AI agent automatically validates delivery address using Google, Here, & AWS databases
• Agent selects the address that best matches the input, and updates if necessary
• Beta testers saw an 84% reduction in address parsing issues over first two weeks

✍ Dispatch Planning: Unassigned orders display in Optimization summary

🌎 Localization: New currency supported: UAE

💨 Live Deliveries: Delivery timeline now includes barcode scan timestamps

✍ Dispatch Planning: Ability to move/add a package to an internal batched order

📊 Analytics: Completed Delivery Report updated to include providerDeliveryId

✍ Dispatch Planning: Item dimensions added as an additional automation rule criteria

🚚 Provider Management: Roadie tracking links will no longer display driver contact information

✍ Dispatch Planning: Easily swap pickup/dropoff locations when creating delivery

🚛 Provider Portal: Provider opportunity table includes acceptance notes

💨 Live Deliveries: Batch/route pick-up location added to list view

🗞 Read More: On the Nash Help Center

🚚 Provider Management: View details related to provider contracts

📍 Routing: Optimization results display stages: Success, Failed, and Unassigned

📍 Routing: Optimization flow includes lists of Assigned and Unassigned orders

📍 Routing: Additional settings added on the internal fleet provider page

👩‍👧 Hierarchy: Add child organizations to switch between organizations

👩‍👧Hierarchy: Assign team members to specific child organizations

🚛 Provider Portal: Additional details in the provider opportunity dialog

✍ Dispatch Planning: Automation rules support does not contain operator

🗞 Read More: On the Nash Help Center